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Conditions of Use

Welcome to Shopbine

Shopbine (also referred as “us”, “we”, “our company” hereafter) provides a set of e-commerce related features made available via cloud services and networks to clients’ designated devices (also referred as “the Service” hereafter). This Condition of Use describes the conditions for Shopbine to provide the Service, as well as the conditions for you to be provided with the Service and the corresponding rights and responsibility of both parties. This Condition of Use, Shopbine Privacy Policy and Shopbine User Generated Content Policy collectively form as Shopbine User Terms of Use (also referred as “Terms of Use”, “the Terms” hereafter).


Permission to Use

Subject to your ongoing acceptance and compliance with our Terms of Use, Shopbine grants you limited, non-transferable, non-sublicensable, revocable permission to access and use the Service for your personal, internal or commercial use at the level of your subscribed service plan, without any rights to claiming ownership.

– You may not utilise, use, access or otherwise be made available to the Service any feature, data or resources of the service using methods other than interfaces and/or methods we provide to you.

– You may not utilise, use, access or otherwise be made available to the Service for the purpose of building or providing any product and feature that is competitive to Shopbine and/or our related operations.

– You may not circumvent, or attempt to circumvent any restriction, quota, limitation, barrier that Shopbine imposes on your interfaces or account, or be made available to features, data, resources that you are not authorised to access.

– You may not interfere, attempt to interfere or otherwise jeopardize the operation of Shopbine or any related features.

– Unless authorized by Shopbine, you may not scan, test, reverse engineer, probe, or analyse any Shopbine feature, network, system, operation and so on.

– Unless authorized by Shopbine, you may not use any method to scrape or extract any resources or data from our systems, features or interfaces.

Under no circumstances one would be granted rights to access or be made available to any of our features or interface should one disagree to any part of the Terms. Should any party refuse to or fail to comply with any conditions stated by the Terms after permission is granted, all license, permission and/or rights granted to the usage of Shopbine shall be immediately terminated.


Warranties and liability limit

All features, interfaces, products and so on that Shopbine and/or our affiliates provide to you, including paid or unpaid accounts, are provided “as is” and “as available” basis.  how these provisions are made available to you. The use of cloud based features is risky and may result in damage of intellectual and/or physical properties, injuries or death under certain situations, physical injuries can easily occur when one is over focused and ignores the surroundings. Shopbine provides no explicit or implicit promise or guarantee on quality, accessibility, usability, safety, security, compatibility, transferability, continuity on our products or features. Current ability in providing the service does not imply our ability of doing so in the future.

Continuing and uninterrupted provision of the Service heavily relies on various conditions which some of them are beyond our operation or control. This is the rationale that we are unable to guarantee continuity and stability of our provision of the Service as well as access of the service on the client side. Despite security and continuity measures we employed, the systems that operate our products are vulnerable to digital malpractices, hostile acts or crimes everyone faces using the internet, from time to time there are new discoveries of previously unknown vulnerabilities across hardware and software. System, mechanical and human error may lead to unanticipated situations and result in failure of providing any feature as we are supposed to. It’s important for you to employ different security and continuity procedures to further protect yourself from the above mentioned as well as many foreseeable or unforeseeable situations. Proper encrypt of all sensible data, consider an offline storage for highly sensitive information. You agree Shopbine and our affiliates would not accept any responsibility and/or liability for any losses directly or indirectly related to us and/or your use of the Service.

Subject to applicable jurisdiction, should Shopbine and our affiliates be unable to disclaim any responsibility or liability, you agree the maximum liability that Shopbine and our affiliates are held responsible to each user account exceeds no more than HKD5,000.


The Use of Shopbine

Subject to applicable jurisdiction, you need to be legally capable to accept and make an offer of a contract to use all features, products or services provided by Shopbine a and our affiliates as a user with service plan subscription. You need to be of legal age to be a shopbine user to use our features as visitor or customer of any Shopbine e-commerce features. Immediately after signing up for Shopbine you will create a personalized account which includes a unique username and password of your choice to authorize access to your account. In general, we regard successful provision of username and password combination as authorized access requests to respective accounts with such username. Should you aware or suspect any unauthorized access to your account, you agree to immediately change your password, notify us whenever possible. Shopbine will notify users via email should we be aware of any security breach should one account be exposed to such breach.

You agree that the responsibility of Shopbine to any of your property and/or rights does not exceed the measures and/or protection Shopbine, our affiliates and our service providers provide to your property and/or rights at any particular moment and/or incident.


Downtime and maintenance response.

Shopbine will provide initial response to new tickets submitted via Shopbine Support within 3 service hours and subsequence response time may vary among tickets subject to request nature and degree of control Shopbine has regarding the issue. For factors beyond control of Shopbine, response time may extend substantially.

Subject to service plan subscribed, the uptime target and/or guarantee may vary, please refer to your account management section for related parameters of your service plan.


Account specific Terms of Use

Subject to prior agreement, an account may be entitled to rights and/or responsibilities deviating from respective one or more clause(s) of Terms of Use. Such amendment will be explicitly listed on Supplementary Account Conditions with both the original and amended clause specified and/or listed. Whenever applicable, amendment stated on Supplementary Account Conditions override any stated  clause(s) being amended and the revised clause(s) prevails and should be interpreted the same way such clause(s) be listed on Shopbine Terms of Use.

Interpretation of gender reference

Unless otherwise explicitly specified, a reference to one gender in any part of the Terms of Use also includes reference to all other genders or persons with or without a gender.


Personal Identifiable Information Handling

Varied among jurisdictions, scope of personal identifiable information may differ. For our role and other details of handling Personal Identifiable information, please refer to our Privacy Policy.


Terminate of the service subscription – by you

You can terminate your subscription anytime after logging in Shopbine management portal and access the account management section. Once termination confirmation is submitted it will be effective immediately. You will no longer be able to access your Shopbine account. If you terminate a subscription within any billing cycle, undue subscription and/or any purchase made will not be refunded nor be able to transfer to any other user.

Regarding the retention and/or handling of your user data after service terminated, please refer to our Privacy Policy.


Terminate of the service subscription – by Shopbine

Shopbine may terminate your Subscription with respect to following conditions with following arrangements;

i.) Refuse to renew your subscription at the end of the current billing cycle with written notice provided to registered email 21 days prior.

ii.) To terminate your subscription in 90 days should any of the following occurs;

 – You breached the Terms of Use and failed to resolve such breach within 30 days after Shopbine notifies you.

– Your operation is ceased

– Your use brings unproportional burden to our system

– Your use jeopardize security or stability of our system or any other user

– Your operation is found related to illegal activities or likely to cause legal, monetary or reputational liability to us or our affiliates

– Payment outstanding for 60 days or above

– Subject to applicable law and jurisdiction, ordered by court or governing agency

iii.) To terminate your subscription immediately without prior notice upon emergencies or time sensitive situations.


Property rights, copyrights and licencing information

Shopbine is owned and operated by Shopbine.

Shopbine can be made possible thanks to the generosity of many talents to develop and share their experiences and works. All related rights of these third party provided softwares are property of their respective rights owner.


Violation of Terms of Use

Shopbine and our affiliates have sole discretion to take any action we deemed necessary in the event of user violating the Terms of Use, examples of possible actions are, logging of violation related details, temporary or permanent service suspension, denouncing,  termination of previously made commitment, file for claims on our losses arising directly and indirectly from such violation, share related information to any third party for further handling of such violation.


Amending the Terms of Use

Should any of our Terms of Use has to be revised, you will be notified via email should we are allowed to do so, you may also access the effective Terms on


Your digital assets are your property

You own your property, this includes your digital assets. Digital asset is distinguished from physical assets in its duplicable nature. Therefore, to protect your digital assets not only we have to keep it within your reach, but to keep it out of unauthorised reach, otherwise it means nothing to “owning” it. Our data policy explains further on how we process requests regarding users’ digital assets. However please be reminded should resources be made public on the internet, one can hardly be sure to undo.


Governing Law

In case of disputes, the Law of Hong Kong should be used to resolve.


Latest update made on the 30th day of September, 2020 at Old Bailey Street, Central